ASA - Member Webinar - Responding to complaints about misleading claims

The Advertising Standards Authority (ASA) held a webinar: Responding to complaints about misleading claims- 26 June 2024. The webinar covered:​

  • best practice for responding to complaints about misleading claims

  • types of claims and how to substantiate them

  • factors considered by the Complaints Board when considering complaints

  • recent decisions regarding misleading advertisements

  • tips from the ASA to help advertisers minimise the risk of a Code breach

​View the webinar here
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Media Contract Guidance for Advertisers: Global Best Practice